The Pre-Opening period is the most critical period prior to the opening hotel business. Fail in determining the date of the pre-opening period will costly more than the predetermined and will affect the project cost or overall investment that has the implications to the investment payback period of time. The pre-opening period determination must be work carefully in conjunction with the project manager that fully understand with the project condition and deadline and with the owner who fully support the project funding. Following the Technical Services period, the pre-opening phase usually begins one year to six months before the soft opening date. During the pre-opening phase, we prepare for the opening of the property and undertakes such tasks as competitor analysis, developing sales and marketing plans and collateral to sell the property, setting up websites and connecting the hotel or resort to the ‘Global Distribution System’, recruiting, assembling and training the team which will run the hotel, setting up all the departments and making sure all plans and actions run smoothly to ensure a successful opening – on schedule and on budget. We provide specifications for all equipment required as well as a list of reputable vendors. The department critical part must be in place as a guidance for the success of the pre-opening period to meeting the opening dead line.

Key Takeaways: pre-opening period is pivotal period prior to business running. This period will be streamlining and minimize disruption business operational.